POLICIES

Privacy Policy for My Hometown, the Charlie Robison Music Foundation For Youth, 501(c)(3)

Last Updated: 11.1.2024

Introduction

My Hometown, the Charlie Robison Music Foundation For Youth, 501(c)(3) (“we,” “us,” “our”) values the privacy of our supporters, visitors, and partners. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website and any related services.

Information We Collect

  1. Personal Information: We may collect personal information, including names, email addresses, phone numbers, and mailing addresses, when provided voluntarily, such as when subscribing to updates, making a donation, or filling out forms.

  2. Usage Data: We may collect non-personal information about website interactions, such as pages visited, time spent, and IP addresses, to enhance user experience.

  3. Cookies: Our website may use cookies to improve functionality and personalize your experience. You can control cookie settings through your browser.

How We Use Information

We may use collected information to:

  • Process donations and provide receipts

  • Communicate updates and news related to our mission

  • Improve website functionality and analyze visitor engagement

  • Respond to inquiries or requests for assistance

How We Share Information

We do not sell or rent personal information. However, we may share information:

  • With service providers who assist with our operations (e.g., payment processors)

  • If required by law or to protect our rights, property, or safety

Data Security

We use industry-standard measures to safeguard personal information. However, no data transmission or storage is entirely secure, and we cannot guarantee absolute security.

Your Choices

You may unsubscribe from communications at any time by following the instructions provided in our emails. You may also disable cookies via your browser settings.

Children’s Privacy

Our website and services are intended for a general audience and not directed at children under 13. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised date.

Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

My Hometown, the Charlie Robison Music Foundation For Youth, 501(c)(3)
myhometown@charlierobisonfoundation.org

+++

Refund Policy for My Hometown, the Charlie Robison Music Foundation For Youth, 501(c)(3)

Last Updated: 11.1.24

Thank you for supporting My Hometown, the Charlie Robison Music Foundation For Youth, 501(c)(3). We are committed to ensuring transparency and trust with our donors and supporters. Please review our refund policy for donations and event transactions.

Donations

All donations made to My Hometown, the Charlie Robison Music Foundation For Youth, 501(c)(3) are generally non-refundable. However, we understand that errors may occur. If you made a donation in error or believe an error occurred during the transaction, please contact us within 15 days of the donation date. We will review your request and respond promptly.

Event Registrations

If we host an event that requires a registration fee, please review the specific event’s cancellation and refund policy, as they may vary. Typically, refunds are available up to [specific number of days, e.g., 7 days] before the event date. After that period, refunds may not be provided due to incurred costs.

Contact Us

To request a refund or for questions regarding this policy, please contact us at:

My Hometown: The Charlie Robison Music Foundation For Youth, 501(c)(3)
myhometown@charlierobisonfoundation.org

Changes to This Policy

We reserve the right to update this policy as needed. Changes will be posted on this page with a revised date.